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Unexpected response code return from Exchange with SSL
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Unexpected response code return from Exchange with SSL
Solution
Problem
When making a secure (SSL) connection to a Microsoft Exchange server on port 995 you receive the error "Unexpected response code returned from server".
Solution
When making a secure connection to an Exchange server you must configure the Email Command Server to use TLS v1 when making the connection. The steps below detail how to configure the Email Command Server to use TLS v1.
NOTE: You must be running Email Command Server 4.2.39 or higher in order for these changes to work.
NOTE: These steps involve modifying the system registry, making incorrect changes to your system registry can make your computer unstable.
On the
Start
menu, click
Run
, type
regedt32
, and then click
OK
to start Registry Editor.
Locate following subkeys (depending on whether you installed MSDE as the default MSDE instance or as a named instance):
HKEY_LOCAL_MACHINE\Software\Servantix\Email Command Server\POP
In the left pane right click on
POP
and select
New
->
String Value
Rename the new string value
Options
Double-click the new
Options
string value and set the
Value Data
to
1
In the left page again right click on
POP
and select
New
->
String Value
Rename the new string value
SecureProtocol
Double-click the new
SecureProtocol
string value and set the
Value Data
to
8
Exit the Registry Editor
Article Details
Article ID:
52
Created On:
12 Sep 2008 11:14 AM
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