Servantix Help Desk

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Manage all your IT tasks from one place 

Resolve your users’ help requests, control your IT assets and manage your entire IT department using just one software. The all-in-one Servantix Help Desk makes IT service management easy, efficient and affordable again. Get all the crucial tools you’ll need to deliver terrific  IT service—every time.


Work Order Management

Track, Manage & Resolve Work Orders Faster

Manage all your work orders efficiently, from the time they are made to the time they are resolved. Attach assets to work orders and write detailed notes to deliver solutions quickly

Asset Inventory

Keep An Eye On Your Equipment

View and manage all your devices, servers and software from a single place. Keep asset information secure, pinpoint recurring issues and launch third-party software on any computer in your network.

Self-Help Web Portal

Stay Connected With Your Users through the Self-Help Portal

Boost your IT service delivery by inviting users to learn about IT & contact you conveniently, through the Servantix Self-help Web Portal. Give users and technicians an easy way to interact with each other.

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Knowledge Base

Create A How-To Database For Users And Technicians

Provide helpful resources and tips through the Knowledge Base, to help both users and technicians solve common IT issues easily. Attach screenshots, pictures and other files to illustrate the solutions better.

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Network Discovery

Automatically Update Your Inventory Records

Get automatically updated records of any new computers on your network. Scan for new computers and automatically update your records with new hardware, OS and software details.

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Editions

The right features at the right price

Every IT department is different, that's why Servantix Help Desk is available in three different editions.  Get the features you need at a price that fits your budget.

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